Thank you for choosing Ethnic Ayurveda! To ensure a smooth shopping experience, please familiarize yourself with our shipping policy below:
1. Order Processing:
Orders are typically processed within [X business days] from the date of purchase. Processing time may vary during peak seasons or promotional periods.
2. Shipping Methods:
We offer various shipping methods, and you can choose the one that best suits your needs during the checkout process.
Shipping costs are calculated based on your location and the selected shipping method.
3. Shipping Destinations:
We currently ship to [list of countries/regions]. If you are located outside these areas, please contact our customer support team at support@ethnicayurveda.com for assistance.
4. Estimated Delivery Time:
The estimated delivery time is provided during the checkout process and is based on the shipping method selected and your delivery address.
Please note that unforeseen circumstances such as customs clearance or shipping carrier delays may impact delivery times.
5. Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
6. Customs and Duties:
Customers are responsible for any customs duties or taxes that may apply to their orders. These fees are not included in the product or shipping cost and are determined by the customs regulations of your country.
7. Shipping Address:
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or additional charges due to incorrect or incomplete addresses.
8. Shipping Delays:
While we strive to deliver your orders promptly, we cannot be held responsible for delays caused by external factors such as weather conditions, natural disasters, or unforeseen events that may affect shipping carriers.
9. Lost or Stolen Packages:
If you believe your package is lost or stolen, please contact our customer support team immediately at support@ethnicayurveda.com. We will assist you in tracking the package or initiating an investigation with the shipping carrier.
10. Contact Information:
For any questions or concerns regarding shipping, please contact our customer support team at support@ethnicayurveda.com.
11. Changes to Shipping Policy:
We reserve the right to update or modify our shipping policy at any time. Any changes will be effective immediately upon posting on our website.
By placing an order with Ethnic Ayurveda, you acknowledge and agree to abide by our shipping policy. If you have any further questions or need assistance, please reach out to us at info@ethnicayurveda.com.